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Fundraising

Pitch the Donor’s Interest First, Expert Urges

March 20, 2011 | Read Time: 1 minute

Too many charities create advertisements and other promotions for annuities and other planned gifts that stress the organizationโ€™s accomplishments rather than thinking about the donorโ€™s needs and interests, said Michael Rosen, a Philadelphia fund-raising consultant.

โ€œA donor-centered approach would say, Are you interested in supporting charity and having an income for life?โ€

He advocated that point of view in a new book that was honored this weekend with the top research prize at the Association of Fundraising Professionalsโ€™ annual meeting, in Chicago.

Mr. Rosen says his book, Donor-Centered Planned Gift Marketing, is a practical guide for fund raisers at all levels.

In an interview, he said that he wrote the book with the goal of increasing charitable donations, which have not grown beyond 2 percent of Americaโ€™s gross domestic product for decades.


Because more than half of Americans die without wills, and only about 5 percent of people who do have wills leave anything to charity at their death, he said, bequests and other planned gifts offer the best chance to expand charitable giving.

โ€œWe have an opportunity to move the needle by having more organizations realize their planned-giving potential,โ€ he says. โ€œThis can have a profound effect on society. This is the part that excites me about planned giving.โ€

Mr. Rosen says he also wanted to persuade fund raisers to stop thinking that marketing ends once a donor has agreed to include a charitable in his or her will.

โ€œYou need to continue to work with the donor,โ€ he said. โ€œIt is the right thing to do, and many planned gifts are revocable. Very often, the donor will reward the organization that provides good stewardship with another gift.โ€

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