Technology is often presented as the solution to many problems for nonprofits — reducing staff burnout, better targeting of fundraising efforts, and improving budgeting, to name just a few. It can help with all those things, but there are pitfalls to avoid.

The Chronicle invited tech experts Beth Kanter and Allison Fine, co-authors of The Smart Nonprofit: Staying Human-Centered in an Automated World, to a virtual forum to help nonprofit professionals better understand where investments in technology make the most sense and how to avoid some of the traps that ensnare the unwary.