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Matt Watkins

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Matt Watkins is CEO of Watkins Public Affairs.

Nonprofits’ Favorite Advocacy Word Isn’t Landing. Here’s Why.

Nonprofits’ Favorite Advocacy Word Isn’t Landing. Here’s Why.

The word "injustice" is meant to signal moral seriousness, but without specifics, it triggers resistance instead of recognition.

Stop Saying, ‘The Stakes Could Not Be Higher.’ Say This Instead.

Stop Saying, ‘The Stakes Could Not Be Higher.’ Say This Instead.

When every nonprofit statement sounds like an alarm bell, even real warnings stop landing. Here are four overused phrases that need a rewrite.

Foundations Created the Jargon Crisis. Here’s How They Can Fix It.

Foundations Created the Jargon Crisis. Here’s How They Can Fix It.

Every touchpoint in the grant-making process — from letters of inquiry to progress reports — trains nonprofits to write in jargon. Funders have the power to change that pattern.

3 Ways to Test if Your Nonprofit’s Message Is Breaking Through

3 Ways to Test if Your Nonprofit’s Message Is Breaking Through

Most nonprofits write for grant makers. Answering these questions will help you communicate with everyone else.

Nonprofits’ Addiction to Jargon Is Eroding Public Trust

Nonprofits’ Addiction to Jargon Is Eroding Public Trust

By leaning on abstract language to satisfy funders and signal expertise, organizations are losing the clarity and recognition they need to maintain public support.

Illustration of a woman pushing a grocery cart uphill against a backdrop of progressively taller stacks of dollar coins, symbolizing rising inflation and the increasing cost of living.

Everyone’s Talking About ‘Affordability.’ Philanthropy Should, Too.

To build trust in the communities they serve, nonprofits need to speak plainly about the work they already do to help people afford their lives.

A Providence Police SUV with flashing red and blue lights is parked on a snowy city street at night, behind yellow crime scene tape. Buildings and bare trees are visible in the background.

How Nonprofit Jargon Ignores Real Fears of Violence

As they battle weaponized political rhetoric, public safety advocates default to technical terms that confuse the communities they aim to protect. 

People receiving groceries and supplies from tables at an outdoor community food distribution event.

‘Food Insecurity’ and Other Words That Sanitize Poverty

How soft euphemisms turn the suffering of millions into an abstraction stripped of emotion or urgency. Plus, examples of straight talk that will rally supporters.

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Why Philanthropy’s Democracy Talk Turns People Off

Here are the words that leave average Americans cold — and the language that could connect them to the billion-dollar fight to strengthen the country.

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7 Words That Can Restore Trust in Philanthropy

The language nonprofits use can push people away. Here’s how to invite them in and build connection.