Why Philanthropy’s Democracy Talk Turns People Off
Here are the words that leave average Americans cold — and the language that could connect them to the billion-dollar fight to strengthen the country.
October 21, 2025 | Read Time: 6 minutes
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Philanthropy invests billions in tangible efforts to defend democracy, yet the language of that work drifts toward abstraction. The field talks about “strengthening institutions,” “fortifying civic infrastructure,” and “defending democratic norms,” careful phrases that rarely sound human and root democracy in offices and courtrooms instead of classrooms, clinics, or grocery stores.
“Democracy” itself has become an all-purpose word. It describes voting rights, civic engagement, journalism, fairness, and equity. When one word tries to mean everything, it ends up meaning almost nothing.

The consequences are significant. People do not lose faith in democracy because they dislike freedom. Authoritarianism does not rise because neighbors crave control. Both happen when the idea of democracy no longer feels real, and its language fails to connect to daily life. People tune it out because they feel unheard, unprotected, and unsure the system still belongs to them.
The Oxford English Dictionary defines democracy as “a system of government by the whole population, typically through elected representatives.” The definition is tidy but distant. It speaks of structure, not soul. It defines democracy as something managed rather than felt. Philanthropy often does the same. It talks about democracy as a big idea to protect instead of something that feels real, close, and heard.
And yet democracy must be felt. It only endures when people see and touch its presence in daily life. Concepts inspire papers or grants, but feelings move people. If people cannot feel democracy in their schools, clinics, or communities, no amount of funding will persuade them it exists.
When democracy is described in words disconnected from daily life, people stop believing in it. Leaders of authoritarian movements have understood this. Their words are concrete and emotional. They speak about family, safety, and pride. They start where people already feel something: fear about safety, frustration with rising costs, anger about being ignored.
Defenders of democracy often respond with process. They say, “We’ll uphold the rule of law.” But in a nation where many have never felt the law is on their side, that promise offers little comfort. Pro-democracy advocates often assume everyone shares the same ideals. If democracy is to live up to its promise, its defenders must learn to speak beyond the already convinced and explain what they mean when they use the word itself.
Philanthropy’s language does not stay within its walls. It travels through grantees, campaigns, and media statements, becoming the voice the public hears when democracy is defended. Philanthropy’s purpose has always been to fill gaps where the market cannot or the state will not. Today, one of the greatest gaps is linguistic. In a time when many Americans question whether democracy still works for them, the sector has both the chance and the responsibility to make it feel real again.
How to Make Democracy Feel Real
To make democracy meaningful, funders and nonprofits must translate their work into words people can feel and recognize. They must bring “democracy” back to life.
Say “make sure every voice counts,” not “strengthen democratic institutions.” Democracy is not about preserving systems for their own sake. It is about keeping the promise that every person matters and that no one’s participation is disposable. People are more likely to trust systems in which their voices have power than those that ask them to believe in structure.
Say “make information accessible and trustworthy,” not “support civic infrastructure.” Local journalism is not infrastructure; it is trust. People believe what they can verify and understand. When information is clear, close, and connected to their communities, they begin to believe the system still works for them.
Say “help neighbors solve problems together,” not “build civic capacity.” Organizing is not just capacity; it is connection. It means helping people recognize shared struggles and work together to fix what is broken in their neighborhoods. Democracy begins when people see themselves as part of a shared effort to make things better.
Say “make government work faster and fairer for people,” not “expand democratic participation.” Participation is not the final goal. People engage when they see that engagement leads to outcomes such as better services, fairer treatment, and visible improvement in their daily lives. Democracy becomes believable when its results can be felt.
Say “support local networks and local leaders,” not “strengthen civic ecosystems.” Leadership is not about power; it is about presence and accountability. Democracy grows when leadership means taking responsibility for others, not standing above them. When institutions invest in relationships among residents, leaders, and organizations, they create the trust that keeps democracy alive.
Say “make fairness and respect part of daily life,” not “fortify democratic norms.” Norms do not inspire loyalty, but fairness does. People defend what feels decent and consistent. When fairness and respect appear in everyday interactions with employers, officials, and neighbors, democracy feels like a shared standard instead of an abstract.
Say “help communities recover and rebuild together,” not “support civic resilience.” Resilience is not a technical skill; it is a shared capacity to care. Democracy shows its worth in how people respond to crisis, loss, or disruption. When recovery is collective and people know they will not be left behind, democracy feels less like a concept and more like a promise kept.
Reaching Nurses, Veterans, and More
If you fund work to protect democracy, you must reach more than scholars and strategists to be successful. Your audience includes teachers, nurses, small-business owners, pastors, veterans, and anyone who wonders whether the system still sees them. They will not recognize themselves in phrases like “civic resilience” or “democratic norms.” They will recognize themselves in words that speak to fairness, belonging, and care.
Language can make democracy sound like a commitment or an exclusive club. Choose the first.
Philanthropy cannot save democracy on its own, but it can make it sound believable again. It can replace abstraction with clarity, distance with connection, and ideals with action.
The test of democracy is not how often we say the word, but how often people hear it and feel it belongs to them.
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